Frequently asked questions
How the app works
How long does it take to get approved on a request?
This usually varies amongst merchants. Some are faster than others.
How do I unlock my account?
I got approved for a delivery type of experience how do I get the voucher?
Most of our delivery experiences have vouchers but not all, to find out, simply
Walk In experiences
Where do I find the PIN number?
The PIN is a number that will be provided to you by the merchant upon arrival at the venue. It is very important to enter it, otherwise it will count as a No-show on your profile.
How can I reschedule a booking?
You can reschedule a booking once only, and must be at least 24 hours prior to the booking.